Have questions? Get in touch with an Contact an Energy Coach at 1 (844) 881.9790 or email

Energy Coach

The Energy Coach is a free coaching service for homeowners and commercial building owners and managers in British Columbia. Energy Coaches are trained energy efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. They are available to answer your questions at all stages of your energy improvement project. Energy Coach services are available for homeowners and commercial building owners or managers.

Energy Coach services include:

  • Access to Energy Coaches via a toll-free hotline and e-mail
  • Information and advice about energy efficiency upgrades and incentives
  • If needed, directing you to appropriate program representative

Regular Hours:
Monday-Friday: 9:00am – 5:00pm
Closed on Saturday, Sunday, and Statutory Holidays.


Toll free: 1.844.881.9790
Greater Victoria: 250.412.0489



Your information is being collected, used, and disclosed in order to provide you with energy efficiency information and to administer coaching services in accordance with the BC Freedom of Information and Protection of Privacy Act (FOIPPA) and the BC Personal Information Protection Act (PIPA) and the EfficiencyBC website and Energy Coach Terms of Use. If you have questions please ask for the EfficiencyBC Privacy Officer through any of the channels listed on this page (phone and webform).